Petsoft LLC is committed to maintaining the privacy of your personal information. The following discloses our information gathering and dissemination practices for this site. The information Petsoft receives depends upon your actions when visiting our website. In most cases, this site will gather no personal information from you.
Petsoft automatically collects and stores the following information about you when you visit our site:
Some parts of this site may use a "cookie", which is a file placed on your computer hard drive or in your browsers memory, that allows the web server to log the pages you use and to determine if you have visited the site before. The cookie captures no personally identifying information. The web server uses this information to provide certain features during your visit to the website. You can set your browser to warn you when placement of a cookie is requested, and decide whether or not to accept it. If you reject cookies, some site features may not function properly.
Other than the automatic data collection described above, this site collects no personally identifying information except where explicitly noted. In this case you will be entering the information in response to a request and will be fully aware that you are doing so.
Such information is used solely to complete your request and will not be given or sold to any outside party or other divisions of Petsoft.
At Petsoft, we extend our commitment to privacy and data protection to the documentation related to pets provided by our clients.
In accordance with regulatory requirements and our commitment to maintaining a high standard of data management, Petsoft will retain any documentation related to pets, such as veterinary records in order to provide you services of this site. This retention policy is designed to ensure that we have the necessary information to provide services related to your pets while respecting your privacy.
In cases where documents are permanently deleted by our system, they will be securely disposed of in a manner that protects your privacy and the confidentiality of the information contained within. If you have any questions about how pet documentation is handled, please contact us using the details provided in the "Contacting Petsoft About This Web Site" section.
When you choose to send email to Petsoft you are consenting to Petsoft using the information provided therein, including personally identifying information, in accordance with this notice, unless you expressly state in the email your objection to any use(s).
Electronic mail is not necessarily secure. You should be very cautious when sending electronic mail containing sensitive, confidential information. As an alternative, you should give consideration to sending requests by postal mail.
Links to this Privacy Act statement are located throughout this website where information may be requested from you.
If you opt in to receive SMS text messages from a Petsoft customer (a pet boarding or daycare facility using Petsoft), you may receive messages related to transaction receipts, upcoming appointment reminders, service announcements, and marketing messages from that facility. Message frequency varies. Message and data rates may apply.
You can opt out of SMS messages at any time by replying STOP to any message, or by updating your SMS notification preferences in the Settings section of the app. After you reply STOP, we will send one final message confirming your unsubscription; you will not receive any further messages unless you opt back in. If you experience issues, reply HELP or contact your preferred facility directly.
No mobile information, including opt-in status and consent, will be shared with any third parties or affiliates for marketing or promotional purposes. Petsoft shares your phone number with our SMS delivery provider, Twilio, solely to deliver the messages you have opted in to receive. All categories of personal information disclosed for a business purpose, and the disclosure of SMS opt-in consent, will not be shared with any third parties, except as necessary to provide the SMS messaging service itself (e.g., Twilio as our messaging aggregator/carrier).
Carriers are not liable for delayed or undelivered messages.
If you are concerned about how information about you may have been used in connection with this website, or you have questions about this Petsoft privacy policy and information practices you may contact us at:
Petsoft LLC
3525 Piedmont Road NE
Building 8, Suite 400
Atlanta, GA 30305
USA
+1 (866) 237-2146
or submit a web contact request.