Reservation Management
Staff manage bookings, capacity, and customer accounts from one dashboard. Pet parents book through their own portal — same records, no re-entry.
Untether Your Staff from Complexity
Staff view availability, book new reservations, adjust capacity limits, and modify existing stays. Run, kennel, and suite assignments all live here.
Manage and track customer information, including contact details, pet profiles, and reservation history. Efficient communication and personalized service — without a separate CRM.
Manage products and add-ons offered by your kennel. Accurate billing and inventory tracking without a separate system.
Store and track vaccination records for every pet. Staff verify health requirements at check-in without digging through emails or paper folders — pet parents upload documents through the portal when they book.
Invoices generate automatically when a reservation is created and connect to Petsoft's accounting ledger. Staff can review, edit, and process payment without re-entering data.
Customer Revenue, No-Show & Cancellation, Daily Card Transactions, Refund Details, Stale Customers, Customer Demographics, Marketing Sources, and more. Every report exports to PDF or Excel from the Reports tab.
Pet parents can manage their own side of the same reservation — bookings, vaccination records, and payments — through the Pet Parent Portal →
