Feature Overview
Petsoft is a comprehensive solution designed to streamline and enhance the operations of doggie daycares and pet boarding facilities. It is divided into two distinct parts: the Petsoft office portal, catering to the needs of kennel staff and administrators, and the pet parent portal, providing a user-friendly interface for customers to interact with the facility services.
Pet Parent Portal Features
- Account Creation and Profile Management: Customers can easily sign up and maintain their profiles on the portal. They can include pet details, vaccination documentation, contact information, and preferences, ensuring a tailored experience.
- Reservation Management: The pet parent portal enables clients to effortlessly schedule reservations for their beloved pets. Through a user-friendly interface, they can view available dates and options, streamlining the reservation process.
- Vaccination Records Access: Pet parents can conveniently upload and retain vaccination records for their furry companions within the portal. This feature guarantees that the kennel remains well-informed about each pet's current health status and alerts them when vaccination expirations are soon to expire.
- Reservation Payments: Within the portal, pet owners have the capability to link their credit cards and make payments for their reservations or to purchase daycare coupons or vouchers. This feature facilitates advance payment for services like daycare or boarding.
- Organizational Membership: Pet parents can easily join any organization using Petsoft through the portal. This provides customers the convenience to access to a wider range of resources for their pets.
- Home Kennel Customization: The portal empowers users to modify their designated home kennel preferences according to their evolving needs. This feature ensures that their pets are provided the best possible accommodations.
- Profile Information Management: Pet parents have the flexibility to update their profile information, including the option to change passwords, all from within the portal. This guarantees easy maintenance of accurate and secure account details.
Office Portal Features
- Reservation Management: The heart of the system, this feature allows office staff to efficiently manage and schedule reservations for pets. It offers an interface for viewing availability, making bookings, planning capacity, and modifying existing reservations.
- Customer Management: Easily manage and track customer information, including contact details, pet profiles, and reservation history. This feature allows for efficient communication and personalized service.
- Product Management: Manage products and add-ons offered by your kennel. This feature enables accurate billing and ensures that all necessary supplies are available for the care of pets.
- Vaccination Documents: Ensuring the health and safety of pets, the software includes the storage and tracking of vaccination records. Kennel staff can easily access and update these documents, ensuring that all pets in their care meet the necessary health requirements.
- Employee Time Entries: The system includes tools for staff management, enabling employees to log their working hours. This feature assists in accurate payroll calculations and helps management monitor staff productivity.
- Invoicing: The software boasts a sophisticated invoicing system that seamlessly integrates with reservations and the accounting ledger. This robust feature automates invoice creation and tracking, streamlining the billing process and promoting financial accuracy.
- Built-in Accounting Ledger: Simplifying financial oversight, the software incorporates a comprehensive accounting ledger. This feature enables efficient tracking of expenses, revenue generated from reservations, and other financial transactions. It ensures a transparent and well-organized approach to financial management, supporting informed decision-making.
- Customized Reporting: Generate detailed reports on various aspects of your kennel's operations, such as reservation statistics, revenue analysis, and employee productivity. This feature provides valuable insights for informed decision-making and business growth.
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Organization Setup: Our Organization setup feature empowers you to take control of your kennel's operations like never before. This multifaceted tool allows you to:
- Establish Agreement Policies, Boarding Policies, and Cancellation Rules: Tailor these policies to meet your kennel's unique needs, ensuring clear terms for your clients.
- Branding Customization: Create a distinctive brand identity by customizing templates, logos, and colors on all customer-facing documents and communications.
- Facility Management: Effortlessly create, update, or remove facilities under your organization, enabling you to adapt to changing requirements with ease.
- Holidays and Additional Charges: Define holidays for special service charges and manage stay durations with precision.
- Custom Security Groups: Define custom security groups to manage application permissions and reports within your organization, ensuring data security.
- Organization Rules: Enable Organization Rules to activate specific features in the application, tailoring it to your kennel's unique needs.